Online Help

Welcome to the online help. From here you can access all our knowledgebase articles and request further assistance if required. Our help articles are grouped into categories, selecting a category will show all the articles within that category.

General Frequently Asked Questions (FAQs)

• What is the NMDS-SC?
• Why do you need the National Insurance numbers of my staff?
• I already complete information for CQC (formerly CSCI). Why should I complete information for Skills for Care?
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My establishment FAQs

• What do I need to complete the Establishment Details?
• What is my parent organisation name?
• How do I calculate the numbers of staff?
• What name do you require for my Business/Organisation?
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My worker FAQs

• What information is needed on an Individual?
• Which qualifications should I record?
• What is required for Induction?
• What is Continuity of Worker's Employment in the Social Care Sector?
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Job Role FAQs

• What are the 27 NMDS-SC Job Roles?
• How do I get a copy of the Job roles booklet?
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Data sharing permission FAQs

• What are Data Sharing Permissions?
• The National Minimum Data Set for Social Care (NMDS-SC) and data protection: guidance for employers
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Parent and Subsidiary FAQs

• What is parent and subsidiary?
• How do I set up a Parent - Subsidiary Structure?
• How do I add/update my subsidiaries?
• What are the responsibilities of Parents and Subsidiaries?
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Bulk Upload Tool functionality FAQs

• What is the Bulk Upload Tool and should I be using it?
• How do I apply to be a Bulk Upload User?
• How do I upload data?
• How do I validate data?
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Individuals who employ their own care and support staff (FAQs)

• As an individual who employs their own care and support staff what do I need to complete the NMDS-SC?
• What is the NMDS-SC?
• As a person who employs my own care and support staff why do I need to complete the NMDS-SC?
• What contact details are required for my location?
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e-lfH and e-ELCA faqs

• What is e-LfH and e-ELCA
• How do my employees register for e-ELCA?
• I cant find the user registration code on my NMDS-SC online account?
• I understand the code expires after 6 months, will my employee need a new code?
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