10 Questions every Registered Manager should be asking about their workforce

Having a good basic understanding of your current workforce - how it looks now and how it will need to look in the future is an integral part of your role.

 
NMDS-SC account holders can use their dashboards for a quick and clear overview of the workforce data they've entered, to help answer some of these questions.
 
The Care Quality Commission Regulation 18 states: "Providers must provide sufficient numbers of suitably qualified, competent, skilled and experienced staff to meet the needs of the people using the service at all times".
 
This article covers ten things we think you should know, where you might go to find the information and how to use it:
 
  1. How many staff do I need to deliver my service effectively?
  2.  
  3. How stable is my workforce?
  4.  
  5. Do we pay our staff a competitive rate?
  6.  
  7. How qualified are our staff?
  8.  
  9. Do vacancy rates affect our business?
  10.  
  11. How much does it cost me to recruit someone?
  12.  
  13. Does the profile of my workforce reflect those who we care for?
  14.  
  15. Do I have a sickness/absence issue?
  16.  
  17. Do I know the age profile of my workforce?
  18.  
  19. Who can cover my role or my deputy's when away?
  20.  

We've published the full article on the Guardian Online.  Find out more about the "Workforce planning guide" from Skills for Care.

Remember - Open Access Dashboards will give you anonymised data.  If you log in, you can compare your own data to others through "My dashboards".